Summary information about the offer
A strong and honest business partner for companies that need IT devices and comprehensive support.
A strong and reliable business partner for companies that need IT equipment, printing solutions and comprehensive technical support.
We are a team of nearly thirty professionals focused on delivering the highest quality customer service.
Since 1998, we have specialized in providing and supporting IT equipment such as office printers, multifunction devices, photocopiers, consumables, and a full range of repair and maintenance services.
For more than two decades, we have been one of the leading providers of office technology in Poland, supplying equipment both within outsourcing (MPS – Managed Print Services) and traditional service models.
Since 2015, as part of the Entelli Software brand, we have also been developing modern business software designed to support companies in managing information, documents, cases, archives and internal communication.
Our applications are used by commercial companies, public institutions, hospitals, courts and many other organizations that require reliability and clear workflows.

What we deliver?
Office printers and multifunction devices – installation, configuration and technical support
Managed Print Services (MPS) – predictable monthly costs, automatic supplies, remote monitoring
Professional repair services – fast response, original components, certified Lexmark service
IT support for businesses – endpoint administration, networks, servers, cloud and security
Entelli business software – advanced modules for workflow, communication, CRM and service processes

Who we support
Who we support
We provide services to a wide range of organizations that rely on stable office technology, secure IT environments and predictable operational costs. Our clients operate in both the private and public sectors, and each of them expects reliability, fast response times and clear communication.
Business clients
We support companies of all sizes — from small offices to large enterprises managing dozens or even hundreds of devices. Our customers include law firms, accounting offices, logistics companies, production plants, engineering firms, marketing agencies and corporate headquarters that require uninterrupted printing, document management and IT support. We help them reduce costs, improve workflows and maintain efficient daily operations through well-managed equipment and professional service.
Public institutions and administration
A significant part of our work involves long-term cooperation with public institutions such as labor offices, courts, educational centers and municipal or regional administrations. These organizations value transparency, compliance with procurement standards and the ability to deliver stable service within strict procedural and security requirements. We provide reliable equipment, predictable MPS contracts and ongoing technical assistance that supports the continuity of administrative work.
Schools, universities and educational facilities
Educational environments depend on durable and easy-to-use printing devices that can handle intensive workloads from teachers and administrative staff. We deliver and maintain printers, multifunction devices and IT solutions that help schools operate smoothly throughout the academic year.
Healthcare and medical facilities
Hospitals, clinics and medical units require absolute reliability and fast reaction times. We support healthcare organizations with devices designed for continuous use, secure IT configurations and service processes that minimize downtime and ensure smooth patient documentation handling.
Manufacturing and industrial companies
Production sites need robust equipment capable of working in demanding conditions. We provide printers and support systems that integrate with internal operations, warehouse processes and document workflows, helping industrial clients maintain operational efficiency.

Our certificates
Having the FAIR PLAY Enterprise certificate, we fulfill the needs of our clients in the IT industry with commitment and passion, adjusting mostly best to their needs. Owned ISO 9001: 2015 certificate and quality policy supports us in the best possible implementation of both the sales and service process.
Mutual trust is essential.


ISO 9001:2015 Certificate
FAIR PLAY Company
HP Certificate
Xerox Certificate
SHARP authorized distributor
SHARP SILVER authorized distributor
Our vision
To be friendly company to support our clients within their digial and onpaper communications systems.
Our targets
Achieving mutual successes with our clients by developing modern communication systems, both digital and onpaper in their offices, based on the highest quality equipment and proprietary software.
Market position
We are one of the main distributors of IT solutions for business in Poland. We obtain prestigious certificates and work with top brands. We base our activities on outsourcing which according to research is the most expected form of IT support for business. As part of our authorizations we achieve the highest results in Poland.
Partnership cooperation
Within our offer you may expect equipment of the world's best manufacturers such as Lexmark, Sharp, Dell, Mikrotik and this is crucial for us. The offer based on proven partners guarantees our customers high comfort of use thanks to reliability as this is well perceived nowadays. Our repair and care center is one of biggest centers in Poland driven by proffesionals, highend dedicated software and perfectly appreciated by producers. We repair all printers and MFPs all makes.
Each client will find a suitable solution for him, ranging from economic devices to complex multi-tasking systems. Our offer was created with the diverse requirements of customers in mind, thanks to which we meet the needs of micro, small and large companies.





Work with us
We value trust and competence, we train and improve competences.
We are one of the main suppliers of IT solutions in the region and we focus only on it. If you like a well-coordinated, trusting team, you like communicating with people and you are open to challenges and successes, then we invite you.
We are looking for employees for positions:
- management board representative for software sales,
- service technician for printers and multifunction devices,
- IT for basic and comprehensive care over the IT environment,
- specialist in solutions based on the Docker system,
- Java / React / Node.js / Vue.js developer.

Contact us!
(+48) 52 3461306
Mon - Fri: 7:30-15:30
info_en@biuromax-balcer.pl
We'll response in 2h
Bydgoszcz City, Poland
Sadowskiego 12
